Kirsten Harris, a Product Support manager at Adobe Systems, recently issued the following statement regarding an issue with Photoshop that affects the crop tool and others, indicating that a fix for this issue will appear in a upcoming release of Leopard:
“Adobe and Apple are working closely to provide a fix to a known issue running Adobe Photoshop CS3 and Photoshop CS3 Extended on Mac OS X Leopard (v10.5.1). Currently, when you enter values in numerical fields to set sizes for the brush, crop, marquee, lasso, type, and other Photoshop CS3 tools, those values revert to previously entered values when you try to apply them.
“While we have identified workarounds for some of the affected tools, this issue prevents people from working as precisely and intuitively as they expect. Providing a fix to customers is a top priority. Please note the following: The fix will be provided through an update to Mac OS X Leopard. Consequently, it is not part of the Photoshop CS3 (10.0.1) update.”
“Apple is collaborating closely with us to get this fix incorporated into a Mac OS X Leopard update. No public schedule is available at this time, but both companies understand the urgency of this fix. As soon as the appropriate update to Mac OS X Leopard is available, we will immediately alert our Photoshop users.”
Adobe’s current workarounds are as follows:
- “Workaround for tools with sliders: Instead of typing in a number, use the sliders to change the value.”
- “Workaround for tools with pop-up menus: Enter a value for the size but don’t press Return/Enter to apply the value. Instead, choose it from the top of the Size pop-up menu to commit it.”
- “Workaround for tools which do not have sliders or pop-up menus: For certain tools, such as the Line tool, you may want to set up presets that you can load to set common sizes. Alternatively, you can restart Photoshop CS3 to clear the problem. You will then be able to enter values again. However, the issue typically re-surfaces quickly. “
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