Representatives from Extensis have tackled this problem, and with the help of affected users have narrowed it down to a bug with long computer names. It seems that any Bonjour networking name that is longer than 32 characters or has complex characters in it will prevent Extensis Suitcase from working.
The following workaround should allow the software to work again.
Simply shorten the computer name In the “Sharing” system preferences, change the computer name to a short and basic name and do not use any strange characters other than letter and numbers. By default, the system will name it something like “Chris Smith’s Power Macintosh G5”, and give it a bonjour name of “Chris-Smiths-Power-Macintosh-G5.local”. Instead of these names, it might be best to give the computer a name “BooHoo2000” or otherwise remove punctuation (dashes are ok), and shorten the length to 20 characters or less as per Extensis’ recommendation. While this problem has been reported to be with the Bonjour name, it is recommended that both the computer and Bonjour names be set to the same.
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